frequently asked questions

  • To start, no!

    Our classes are guided and adapted by healthcare professionals. Whether you've never practiced Clinical Pilates or are an experienced athlete, the movement is adjusted to your current level, ensuring safe and effective progression.

    Our Physiotherapy and Functional Strength sessions elevate this care to an individualized level.

    Regardless of your goal and experience, your journey always begins with an initial assessment session, ensuring that the plan is designed entirely to suit you.

  • For any class or session at Lumina, you must bring comfortable sportswear that allows you to move freely, and for hygiene and safety reasons, the use of a face towel is mandatory.

    Additionally, for Clinical Pilates classes, the use of non-slip socks is also mandatory.

    For Physiotherapy and Functional Strength sessions, the use of shoes exclusively for studio use is also mandatory.

  • Yes, you should.

    Lumina's focus is clinical and towards physical rehabilitation.

    Whether you choose Clinical Pilates classes, Physiotherapy sessions or Functional Strength training, your process always begins with an assessment of your condition.

    From there, our healthcare professionals meticulously adapt each movement plan to protect your joints, relieve pain and restore your functionality in a completely safe and individualized way.

  • Yes.

    Our approach is based on scientific and clinical methodologies, which allows us to design specific plans for pregnant women, postpartum women, the elderly or people undergoing rehabilitation for spinal and joint pathologies.

    Other types of conditions and special needs will be analyzed individually.

  • Bookings must be made in advance through our official channels (Bsport app or website).

    If you have any questions, you can contact us via WhatsApp.

    Please remember that to guarantee your spot in your desired class, you must book up to 12 hours before the start of the class.

    For private sessions (Clinical Pilates, Physiotherapy or Functional Strength), please book directly through our WhatsApp (+351 910 237 008).

  • Cancellations can be made directly through the Bsport app.

    Our policy requires cancellations to be made up to 12 hours before the scheduled time. After this period, or failure to attend, will result in the loss of the session (charge for the lesson).

  • To ensure your safety and the quality of the class/session, there is a strict 5-minute grace period.

    In classes, the initial warm-up is essential to prepare the body, so entering after this period compromises your physical integrity and disrupts the group dynamic.

    In the case of private sessions (Clinical Pilates, Physiotherapy or Functional Strength), although lateness does not affect others as it is an individual service, we also ask that the 5-minute grace period is respected, so it does not compromise the quality of your service.